About us

[ˈet.ɪ.k]

We're a creative design agency that transforms businesses through design thinking and a product-driven approach

Word ettyq represents the fusion of two essential design elements — ethics and aesthetics. The aesthetic qualities of art, design and other human expression are not purely subjective but rather reflect deeper ethical values and beliefs.
We start our work by creating a design strategy and then gradually changing the visual appearance of a company and its products to stand out in crowded markets. The more the industry grows, the more the design and brand matter. We’re here to create this difference for you. We dedicated ourselves to becoming one of the best in providing design-driven growth. It makes us very special to our competitors, especially full-service agencies that are stretched too thin across multiple areas, which cannot help but affect the quality.

Ettyq is a part of DataArt — a global software engineering firm that takes human approach to solving problems.

Values & Principles

1
Adherence to values and principles is more important than following instructions and checklists
In difficulties, we are guided by principles and values to make quality decisions for our clients and us. Standards, guidelines and checklists are necessary to make our work faster and better, but it is impossible and generally harmful to cover the creative process entirely with them. Therefore, we create internal procedures simpler to keep the innovative and creative component in the engineering core.
2
We’re guided by fundamental principles and a commitment to continuous improvement
Everything we do is linked to business outcomes and led by design thinking. We see our mission as creating sustainable rather than short-term changes in our client’s businesses, and all our decisions are made on this basis.
3
Openness to ideas, opinions and cultures
Great things cannot be done alone. Creating great things in isolation is impossible. We are a multicultural company which loves and takes the best from all worlds. We see the answer in sharing meanings, adding different ideas to the big picture and taking dogma out of the equation.
4
Mindfulness in every decision
We like to make decisions with all the information we need. We think about cause and effect, whether deciding next year’s goals or where the ‘buy’ button on an item should be placed. We use mindfulness and attention to detail to reduce user frustration and abandonment.

Effective communication with others involves clearly explaining the reasoning behind our decisions, even if those decisions are not to make a decision. When it comes to our work, having clear explanations and understanding of "Why" something is done a certain way is essential for building trust and fostering positive interactions.
5
Rational management for creative processes
A creative process is very difficult to fit into a much-needed commercial framework. That's why we try to take a rational approach to shape internal processes in order to maintain creativity and high-quality results, while building a profitable business. Analysis to Strategy to Creativity. Click here to find out more.
6
Reputation and long-term relationships are more important than profit
We build long-term relationships with our clients and make decisions based on this principle. Our goal: is to cover all the design tasks of our clients and be their design partners: to deeply understand their business, be part of their team, and be clear and transparent with our clients. Our dream: clients come and don't leave.

Choosing between customer centricity (adapting to each client), product quality and operational excellence (minimising costs), we choose customer centricity and the high quality of our product. We work on operational excellence but after the first two.

When we say that our reputation is perfect, it does not mean we are perfect. It means that when we make mistakes, we honestly admit them and manage the changes and consequences. We are sincere and honest with ourselves and our clients and accept full responsibility for our work.

Relationships between people are more important than documents. For us, this means that agreements are more important than contracts and that knowing how to negotiate in difficult situations is more important than knowing the law.

We care about our client's money. We understand the value of money and plan projects to achieve results with minimal investment. When deciding on any aspect of a project, we take into account not only the cost of implementation but also the cost to our client of putting the solution into practice.
7
Our client's expectations are our concern.
We always consider the expectations and wishes of our customers. High-quality results and customer satisfaction are equally important to us.

ettyq people

Anastasia Rezhepp

Great agency to work with. Delivered over and beyond expectations and made a huge difference to our website. Thanks very much

Ed Khristus

Great agency to work with. Delivered over and beyond expectations and made a huge difference to our website. Thanks very much

And clients can see how we follow these principles through out work:

“Great agency to work with. Delivered over and beyond expectations and made a huge difference to our website. Thanks very much.”
Pritesh Vegad
Owner of Diamond Boutique
“Very professional in the design and fashion field … the team is very nice and easy with communication, happy to work with them.”
Sherry Zhang
Account Manager at Ritzy Group
“The communication was smooth, we were presented with plenty of different options to pick from before moving forward. Would definitely recommend ettyq to work with as we will surely pick them again in the future.”
Artur Kirjakulov
Founder of Stem NFT

Services  we provide

Design-Driven Growth & Transformation

Brand Experience & Visual Language

Design Partner

Customer Experience

Discovery Design

Product Design

Engineering

Culture, design, craft, and technical excellence

16+ hour timezone coverage
Remote first, distributed teams
17 office dogs and counting
4 hubs, one team
Everything starts with a need. Our products are designed to meet those needs by understanding customers, creating business value and utilising the best technology. We also bring a cultural sensitivity to our work, by understanding each product’s unique place in the world.
London
hi@ettyq.com
+18002002342
55 King William Street, 3rd Floor, EC4R 9AD
New York
hi@ettyq.com
+18002002342
475 Park Avenue South (between 31th & 32th), Floor 15, 10016

Awards

ettyq
2023
European Agency of the Year
Natwest
2023
European Design Award
Moonpig
2023
Red Dot Award
RBOS
2022
AIGA
ettyq
2022
European Agency of the Year
ettyq
2021
European Agency of the Year